Cancellation policy

• Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

• Cancellations made with less than 24 hours’ notice may be subject to a fee of 50% of the scheduled service.

• No-shows will be charged 100% of the scheduled service and may require a deposit before booking future appointments.

• Clients arriving more than 15 minutes late may need to reschedule if there is not enough time to safely complete the service.

• Deposits, if required, are non-refundable but may be transferred to a new appointment when rescheduled with at least 24 hours’ notice.

Thank you for respecting my time and helping me provide the best experience for all clients.

A More Personal Way to Navigate Changes
At nail.sbyhaylee, transparency and respect shape every interaction. Our cancellation policy reflects this commitment, ensuring that your time and ours are valued equally. It's designed to foster understanding and flexibility, recognizing that life can be unpredictable.
This policy supports clients who appreciate clear communication and want a seamless experience. Whether you're rescheduling or need to cancel, knowing the guidelines helps maintain a trusting relationship.
Ideal For
- Clients seeking respectful and straightforward appointment management
- Individuals who value clear communication
- Those who understand the importance of commitment to scheduled services
- Anyone looking for a professional and considerate nail artist

How It Works
1. Review the cancellation terms before booking
2. Notify us promptly if changes are needed
3. Work together to find a suitable alternative

Start Planning
Reach out to discuss any questions about our cancellation policy. Use the contact form to connect and ensure your experience is smooth and respectful.